Web Survey Bibliography
Computers play an important role in everyday multitasking. Within this context, we focus on respondent multitasking (RM) in web surveys. RM occurs when users engage in other activities while responding to a web survey questionnaire. The conceptual framework is built on existing literature on multitasking, integrating knowledge from both cognitive psychology and survey methodology. Our main contribution is a new approach for measuring RM in web surveys, which involves an innovative use of the different types of paradata defined as non-reactive electronic tracks concerning respondents' process of answering the web questionnaire. In addition to using questionnaire page completion time as a measure of RM, we introduce ‘focus-out’ events that indicate when respondents have left the window containing the web questionnaire (e.g., to chat, email, browse) and then returned. The approach was tested in an empirical study using a web survey on a student sample (n = 267). The results indicate that 60% of respondents have multitasked at least once. In addition, they reveal that item nonresponse as an indicator of response quality is associated with RM, while non-differentiation is not. Although this study confirms that a paradata-based approach is a feasible means of measuring RM, future research on this topic is warranted.
Web survey bibliography - 2016 (264)
- A Statistical Approach to Provide Individualized Privacy for Surveys; 2016; Esponda, F.; Huerta, K.; Guerrero, V. M.
- Online and Social Media Data As an Imperfect Continuous Panel Survey; 2016; Diaz, F.; Garmon, F.; Hofman, J. K.; Kiciman, E.; Rothschild, D.
- Social Media Analyses for Social Measurement; 2016; Schober, M. F.; Pasek, J.; Guggenheim, L.; Lampe, C.; Conrad, F. G.
- A multi-group analysis of online survey respondent data quality: Comparing a regular USA consumer panel...; 2016; Golden, L.; Albaum, G.; Roster, C. A.; Smith, S. M.
- Does the Inclusion of Non-Internet Households in a Web Panel Reduce Coverage Bias?; 2016; Eckman, S.
- Investigating respondent multitasking in web surveys using paradata; 2016; Sendelbah, A.; Vehovar, V.; Slavec, A.; Petrovcic, A.
- The effect of email invitation elements on response rate in a web survey within an online community; 2016; Petrovcic, A.; Petric, G.; Lozar Manfreda, K.
- Respondent Conditioning in Online Panel Surveys: Results of Two Field Experiments; 2016; Struminskaya, B.
- Presentation matters: how mode effects in item non-response depend on the presentation of response options...; 2016; Zeglovits, E.; Schwarzer, S.
- Internet-administered Health-related Quality of Life Questionnaires Compared With Pen and Paper in an...; 2016; Nitikman, M.; Mulpuri, K.; Reilly, C. W.
- Doing Surveys Online ; 2016; Toepoel, V.
- Exploring Factors in Contributing Student Progress in the Open University; 2016; Arifin, M. H.
- Use of Smartphones as a New Survey Mode: A Feasibility Study ; 2015; Hu, S.; Freedner-Maguire, N.; Dayton, J.; Neff, L.
- Using Text-to-Speech (TTS) for Audio-CASI; 2012; Couper, M. P., Kirgis, N., Buageila, S., Berglund, P.